10 Very disappointed that my husbands lift pass couldn’t be refunded following a knee injury where the...
Very disappointed that my husbands lift pass couldn’t be refunded following a knee injury where the medical centre advised rest and zimmer splint and provided a medical certificate.
No info was given or could be found re this policy and the staff couldn’t care less. Very unfair and profit driven as they did offer a 12 month credit but we may not return next year. I find this ‘goodwill’ offer poor practice, so of course we did what they wanted and spent the credit in their shops before leaving the mountain. 🤑
Most fast food on the mountain is unhealthy, chips, burgers, donuts, waffles, pizza etc with only few healthy options. Restaurants are better but pricier. Shuttle buses and drivers and all other mountain staff excellent
CHRISTINE, Australia
